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Mediator Support Contact Us

What is Mediation?

Mediation is a negotiated, problem-solving process facilitated by a trained third party neutral, the mediator. In mediation the mediator works with all parties to help create a realistic, lasting agreement that both parties can agree with. The goal is to find solutions and avoid the need for litigation or other legal action.


How do I sign up?

You can complete a form requesting mediation at either office:

Jefferson County Courthouse

215 Franklin
Suite 131A
Beaumont, TX 77701
(409) 835-8747
(409) 727-2191, ext. 8747
FAX: (409) 784-5811
E-Mail Mediation

Hours of Operation:
Monday through Friday
8:00 a.m. - 12 noon
1:00 p.m. - 5:00 p.m.
Jefferson County

525 Lake Shore Drive
Port Arthur, TX 77640
(409) 983-8317
(409) 727-2191, ext. 8317
FAX: (409) 983-8303

Hours of Operation:
by appointment

Or you can download the form and mail it, along with the appropriate fee, to the DRC’s Beaumont office.

Be prepared to give a brief summary of your dispute and have available names, addresses, and phone numbers of the other party(s). We will notify the other party(s) involved and confirm dates for your mediation hearing.

To download your request form, select the topic that best suits your situation. If you are not a resident/business that resides in Jefferson County, select the (Out of County) link

Community Cases/Disputes Not Filed in Court
Attorneys/Cases Pending in Court
Request forWaiver of Fees



The DRC also provides a variety of training programs and workshops related to conflict resolution, communication and negotiation skills. To consider a workshop for your work group, contact Kara Hawthorn at 835-8747.

Basic Mediation Training

Family Law Mediation Training

Conflict Management Workshops

Motivational Workshops



Who can be helped by mediation?

Almost any individual or business facing a conflict situation can use mediation. Since mediation is such a flexible process, it can be an appropriate way to deal with a wide variety of problems. Situations commonly heard at the DRC include, but are not limited to:

  • Merchant/Consumer complaints
  • Landlord/Tenant issues
  • Employer/Employee problems
  • Personal injury claims
  • Organizational disputes
  • Business disputes
  • Real Estate contracts
  • Divorce/Custody/Visitation
  • Family/Friend disputes
  • Neighborhood disputes
  • Unpaid debt
  • Contract disagreements
  • Insurance claims
  • Victim restitution

What happens in mediation?

Your initial contact will be made through an interview with a staff member who determines if the problem is appropriate for mediation. If mediation is the answer, you will be asked to complete a form requesting mediation and pay a small fee. Your mediation session will be set within two weeks from the time your paperwork is received.  

In mediation, your impartial trained mediator gives both parties an opportunity to tell his or her side of the disagreement. Mediators are trained to work with all parties to clarify issues and generate options toward a workable and realistic solution. If a mutually acceptable agreement is reached, the mediators assist in documenting the settlement.

If no agreement is reached, the mediators do not impose a decision on either party and your rights to litigation remain intact.


Who will be my mediators?

Mediators affiliated with the Dispute Resolution Center are trained professionals from a variety of fields within the local community. They each have specialized training in mediation and negotiation techniques. We adhere to standards set by state legislation for training requirements in addition to Standards of Practice and Ethics set forth by the Bar Association of Texas.

Guidelines for Mediation